Privacy Policy for Lemon Goose Games Inc.

Introduction

This Privacy Policy explains how Lemon Goose Games Inc. (“Lemon Goose Games,” “we,” “us,” or “our”) handles information when you use our website, games, and related services.

Information We Collect

Contact messages: When you use our contact form, we collect your name, email address, optional company, reason for contacting us, and the message you send.

Accounts and game data: Some of our games create a private account identifier, including for Guest players, to save progress across sessions. Depending on the features you use, we may process sign-in information supplied by your provider, game saves, progression, inventory, rewards, purchase and transaction status, spending controls, referral relationships, security signals, and technical diagnostics. Some browser games also store data on your device. Platform stores process payments; we do not receive your full payment card details.

This website: Optional codenames, arcade scores, challenge progress, story notes, and keepsakes are stored in your browser. Choosing a codename does not create an account or sync progress across devices. Clearing site data removes local records. Browser mini-games with public leaderboards may send your player name, score, and submission time to our Firebase service; those entries can be seen by other players. Contact us about removing a public entry.

Community features: Where available, your chosen player name, selected progress, leaderboard information, and messages may be visible to other players. Messages may be checked by a moderation service. Reports you submit are shared privately with our support team along with the information needed to investigate them.

Service data: Our hosting, security, and analytics providers may process technical information such as an IP address, browser or device type, pages visited, and diagnostic events. We use this information to operate, secure, and improve our services.

How We Use Your Information

We use this information to operate accounts and game features, deliver purchases and rewards, provide support, protect players, diagnose problems, understand how our services are used, improve our games, and meet legal obligations.

We do not sell or rent personal information.

Storage and Service Providers

We use Google Firebase for website hosting, cloud functions, and data storage. Service providers that process data for us must protect it consistently with this policy. Information may be processed outside your province, territory, or country.

We may disclose information when required by law, to protect the security or rights of Lemon Goose Games or others, or as part of a business transaction. We do not share contact messages for third-party advertising.

Advertising in Knight’s Tour

Knight’s Tour on Android uses Google AdMob to display banner ads and optional rewarded ads. The advertising SDK collects and shares IP addresses (which may be used to estimate approximate location), device or advertising identifiers, app and ad interactions, crash logs, diagnostics, and performance information. Google and its advertising partners use this information to deliver and measure ads, analyze performance, and prevent fraud.

Where required, the game asks for advertising consent before requesting ads. You can revisit available consent choices through the game’s privacy options and manage advertising identifiers through your Android device settings. Learn more in Google’s advertising privacy information.

Knight’s Tour also creates an anonymous Firebase player identifier to support daily challenge completion and game services. This identifier is separate from advertising identifiers; playing does not require you to provide a name or email address. To request deletion of server-stored game data, contact us through the support page below and include your player identifier if available.

Data Retention

We keep account and game data while needed to provide and protect the service. Where offered, public chat messages are scheduled to expire after 7 days, reported chat evidence after 30 days, and game-side bug reports after 90 days. Support cases may be kept longer when needed to resolve a request or meet legal obligations.

Data saved in your browser remains there until you clear your browser data or use an available reset control. Contact messages are retained for as long as reasonably necessary to respond, provide support, maintain business records, and meet legal obligations.

Information Security

We implement appropriate security measures designed to protect your information. However, no security measure is completely secure, and we cannot guarantee the security of your information.

Children's Privacy

Our games are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Your Choices

In-app reset and deletion controls explain what they remove before confirmation. A control that deletes the current account and save may create a new Guest account afterward; account-free gameplay statistics may remain. Clearing browser data does not delete server-stored account data.

To request access, correction, or deletion, use our support page. We may need to verify your request and may retain information when required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the date above.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@lemongoosegames.com.